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Testimonials
Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"Mandy was incredibly helpful and very nice to deal with. She went above and beyond the call of duty and even recommended a great place to wait while our tow truck was en route. I will definitely be back and would gladly recommend Elk Grove to my friends in need of a motorcycle, wave runner or vespa. Marco was also very helpful and informative. All in, a great experience and worth the 2 hour drive from San Francisco. Thanks!"
By: Mike    San Francisco, CA
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"Just completed a very big item in my "bucket list", a 2013 Moto Guzzi V7 Stone. Mandi in sales handled the transaction every stage of the way. I never once had to call them during the delivery process because Mandi always had the jump on the situation. Elk Grove Motor Sports, and Mandi in particular, get my vote for absolutely outstanding service."
By: john    calistoga, CA
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"I would recommend Elk Grove Power Sports to anyone needing parts or service for their Can Am. The dealership is clean, all employees we have met will greet you and answer all your questions or find someone whom can. We ordered some accessories,they kept us informed when to expect them. The service dept. completed scheduled service and installation ahead of schedule. Just a great group. Thanks"
By: Bob    El Dorado Hills, CA
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"It was a pleasure working with Mandy and Matt. They were very responsive and spent a lot of time sending pictures and details for our long distance purchase. They also made us an excellent deal on our new Vespa. The entire transaction went very smoothly."
By: Brian     Carson City, NV
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"Enjoing my new Bonneville, thanks ! your team provided me with exceptional customer service, you handled your selves very professionally thank you."
By: Benny    stockton, CA
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" I would like to Thank Don (sales man) for helping me with my purchase of my new spyder SE5 , I also want to Thank Maro and the whole department for being nice and very helpful.Everyone have great customer service. "
By: Marsena    sacrameto, CA
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"I would like to thank everyone who helped me with my purchase of a Aprillia sportcity 250 cubed.Mandy in sales,Matt-sales manager,Marco-financing and insurance,Jerimiah-parts and many others.I received excellent service from everyone."
By: steve    stockton, CA
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"To Matt and Mandy: I wanted to thank each of you and the other staff members we contacted on Saturday when we purchased the Vespa for Kate. You folks made the entire transaction a very pleasant experience. It was more like dealing with friends rather than completing a business transaction. You can count of us to recommend you to others."
By: Richard    Yuba City, CA
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"Everyone was super nice, very professional and very helpful. Special thanks to Amber at the downtown store in Sacto, for getting me hooked. Mandy for helping me while i was buying my Vespa. Matt for all his knowledge in financing. Niel in getting me the good fit in all my extra needs jackets helmets ect. , Again thanks to all of you for all your help. Mahalo Greg"
By: Greg    w. sac, CA
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"I met Jaime, last year after having so many issues with my spyder. No reflection on Elk Grove Powersports. Jaime said and did what he said he was going to do in a timely manner. I was happy to have my spyder fixed right at last. This year, I came in for service and had great customer service, in and out, of coarse I had made a service appointment and waited for my spyder. It's a great relief to have confidence and trust in the service dept. I appreciate Jaime for taking time to show me and sit on the two wheel motorcycles I might be interested in buying. He explained the service they did on my spyder, as well as future maintenance. Thanks so much, Jaime for all your help and the service department to make Elk Grove Powersports a Great Experience! "
By: Mae    Folsom, CA
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"First time buying a motorcycle after not riding in years, and it was simple & no pressure. The sales person was very helpful & friendly & the manager was friendly & answered all my questions. I would recommend anyone interested in purchasing a motorcycle to go there. Tom"
By: Tomas    Stockton, CA
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"Being that I work in a service oriented field, I understand the importance of quality service. EG powersports showed nothing short of this. Their quality started on the showroom floor, and has not ended yet with service. Buying the toy is the easy part. Wanting to take it back there for its maintenance, and service is the important part. Livin g in Woodland, both my wife and I will not bring it anywhere to be serviced except for EG powersports. Mandy, Kamie, Brian, and all the other staff are awesome. Delivering my bike at 9pm on a Friday night speaks volumes!!!!!!!!!"
By: Christopher    Woodland, CA
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"Incredible, from getting the deal of the year on my new Tuono through Ian and Matt, to randomly dropping in with a question about the bike that always gets answered. The service crew is the best I've ever met. Brian is awesome and takes the time to see my bike gets looked at, even when I just drop by unannounced and they have a busy day. Needless to say when its time for a new bike, or maybe someday a quad or sled, jetski..etc I'm going back. Thanks EG Powersports"
By: Joe    Elk Grove, CA
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"The day I came to do the paperwork and pick up the anowmobile it took about 15 minutes past my appointment time to get started."
By: Jud    Lodi, CA
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"There is nothing that could have been better, other than waiting for parts that come from out of town. Jamie was OUTSTANDING in keeping me informed of what was going on - he tried his hardest to get it finished, and also dropped it off to me twice. My dealership gets it done. Even tho I am still having issues with my bike, they are working hard to find it. I appreciate that!"
By: Leslie    
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"Every thing was great"
By: Loren    Placerville, CA
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"They were really nice easy to work with and considerate"
By: Michael    Elk Grove, CA
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"The dealership people are quite outstanding,they answer my questions and offer other equipment improvements for my spyder, they are very knowledgeable, courteous, Please keep up the excellent work."
By: Virginia    Sacramento, CA
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"After several attempts to fix one of the cargo doors, it was finally determined that a replacement part had to be ordered. Although I did not like the amount of trips I had to make before the door was repaired, after they received the correct part, the service was very good and the door has been trouble free since. My only other complaint is that several weeks ago, I complained about an excessive coolant leak even when the engine was cold and had not been driven. They checked it for a leak and informed me that none could be found. The coolant continues to leak even afer not being driven for several days. I will bring it back for service and have it checked again. That being said, I am pleased with the courtesy and professionalism of the service personnel."
By: Judy    Dixon, CA
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"This dealership extended its services to us beyond ower hopes. Thank you Elk Grove Power Sport."
By: Darrell    El Dorado, CA
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"Once again the dealership was outstanding...They are the best motorcycle dealer I have dealt with in over 40 years of riding. BRP, however BLOWS, they have no idea of what the buyer of a luxery product expects, not only from service, but what they expect from the manufacturer. You people know these throttle bodies where a problem and yet you waited over a week to send the part to the dealer..had I not insisted that the dealer remind them that I'm on my second Can-Am and that it was my sole means of transportation...they would not have sent it overnight...BRP, you need to get your act together, and get over your snotty French attitude about supporting the customer if you want to sell theses bikes to Americans"
By: Mi    Stockton, CA
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"service was good - not their fault they had to wait for parts !"
By: Ed    Fair Play, CA
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"Recently purchased a beautiful new Triumph Daytona 675R from these folks. I met a few of the guys in the shop when they rolled the bike around for delivery- most of the folks there ride Triumphs and LOVE their bikes. From sales, to parts, to service- these folks have a genuine passion for what they do and it shows."
By: Thomas    Sacramento, CA
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"I just wanted to say that you guys are the greatest! Best dealership hands down of any type of vehicle I have ever owned. I have been a customer for many years and have purchased both Seadoos and a Spyder. Not only do I believe you guys have the best product line in the business, but your showroom is amazing, apparel is great, and the environment is so friendly, I keep coming back just to chat with the staff! (Don't worry Scott, I'll buy a keychain next time I come in as long as I can see you wearing one of your royal blue polo shirts!!! HA!!). Neil and Scott were great in helping me find and purchase the best apparel and accessories for my Spyder Limited. They were patient, thorough, and didn't try to "sell" a specific item. They gave me honest opinions and I more than happily purchased a lot of good quality equipment which has made my riding experience so far comfortable and effortless. Ciara is an amazing sales manager. She also is very knowledgeable, relaxed, and patient. She was not pushy in the least and helped the sales process go slick and smooth. She was patient and fun when it came to the test drive and orientation when I picked up my cycle. Even when I was out of state on vacation, she kept me apprised of the delivery status of my Spyder and even called me on her day off to make sure the transaction went smooth. I think both Scott and Subrina are awesome business owners and are the example of how a business succeeds in this tight economy with their innovative vision, pursuit of excellence, and leadership. No wonder they have not only lasted but expanded in today's economy. This is the main reason I have maintained my loyalty with Elk Grove Powersports even though I live an hour away and have other choices for purchase options. Not only will I be doing business again with them in the future, I highly recommend this business to everyone looking to make a power sport purchase."
By: Zane    Jackson, CA
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"There is nothing that the dealership nor Subrina Spanner should have changed to improve my buying experience.I came prepared with my own financing, my price and the type and color of Spyder Roadster I wanted to buy that day. Subrina was very professional yet personal and was able to understand and meet my needs."
By: Mesa    Stockton, CA
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"done/changed to improve your experience? I spent several weeks in negotiations with two other Can Am dealers and Elk Grove Power Sports. It looked like I was not going to be able the ATV I wanted because the price was just too high for me. When I called Matt to let him know that I was not going to buy, he noticed the tone in my voice that just said "I'm done". He than gave me another price that was too hard to say no to. I'm very happy with Elk Grove Power Sports and Matt Berube for their outstanding customer service. Thank you. "
By: Robert    Citrus Heights, CA
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"Matt went above and beyond his duty in handling my business."
By: Richard    Elk Grove, CA
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By: Maria    Woodland, CA
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"They were very thorough and fantastic."
By: James    Tracy, CA
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By: Jose    Elk Grove, CA
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By: Paul    Lincoln, CA
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"Thanks for all the update calls and for washing my seadoos!"
By: Larry    Loomis, CA
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"Everybody at Elk Grove was great. The showroom looks clean and there is a great selection. Cheers!"
By: May    Sacramento, CA
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"Great dealership. Great staff. Very helpful..."
By: Paul    Rocklin, CA
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"Nope both Jamie and Brian are excellent service managers. They are very professional. They have always taken care of me and I've been to four different dealerships. Elk Grove PowerSports hands down has the best service dept for the Can Am Spyder and all products sold by BRP that require service everywere I go if somone asks I always talk highly of them :),"
By: Michael    Rancho Cordova, CA
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"I can't say enough great things about Elk Grove Power Sports. Everyone I have dealt with from Sales to Parts to Service has far exceeded my expectations."
By: Micheal    Clayton, CA
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"part was on back order from brp. Once the part came in the job was completed same day. The service deptment kept me informed and were very professional."
By: Alan    Lodi, CA
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"Elk grove powersports is one of cleanest, well prepared, fully stocked, with highly trained staff from the front door to back of the shop. I own 2 Spyders and feel more like family than just a customer. I have recommended many to follow me yo this facility and it is the only location in the Bay Area to get Saturday service. They treat my machines well and I have never left without my questions answered"
By: Robert    Sacramento, CA
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"Thee people are the best...you should use them as an example of how it should be done. I've dealt with 2 other dealers and both of them where totally f****** up."
By: Mi    Stockton, CA
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"Extended work hours would be great. Preferably till 10 pm."
By: Richard    Napa, CA
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By: Richard    Oakley, CA
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"Matt was very accomdodating. Knew his job as far as paper work and explaining the features of the Spyder. My wife and I were VERY pleased with the over all experience of purchasing our new Spyder and are Highly recomending Matt and Elk Grove Power sports to ANY body that ask's us who we would recommend if they decided to buy one."
By: Earl    Lakeport, CA
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"The sales manager knew his stuff...very organized...The salesman needs to understand more about snowmobiles...He needs to ride the product. More instock accessories would be a plus."
By: James    Kingsburg, CA
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"they were great"
By: Kevin    Elk Grove, CA
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By: Howard    Sacramento, CA
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By: Anita    Fair Oaks, CA
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"I am very happy with everthing. It could not have been any better."
By: Kevin    Galt, CA
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"They provided us with great service! I have purchased an additional Can-Am for my son..."
By: Charles    El Dorado Hills, CA
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"The people at the dealership seemed like a family and they made me feel like I was part of their family. For real!"
By: Joel    Davis, CA
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By: John    Tracy, CA
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"My entire experience with the staff at Elk Grove Power Sports was flawless. Nothing could have made my purchase any better, from the begining to the end. All my questions were answered and i was confident i made the right purchase at the right dealership!!"
By: Matthew    Elk Grove, CA
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"there's not much more they could have done to make the proccess better. they gave me great price on bikes and equiptment and service was great. and still to this day they still are always great and helpfull."
By: Torrance    Sacramento, CA
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By: Randy    Rio Vista, CA
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